Overview
When you’re having an issue with ChildCarers, one of the most common troubleshooting suggestions is to clear your cache and cookies. While this may sound like the web equivalent of “try turning it on and off again,” clearing out your cache and cookies is not only a key troubleshooting step but in many cases, it will solve your problem altogether!
But what is your cache, and why should you clear it?
Browsers use cookies (files containing user data) placed in your computer’s cache (temporary data storage space) to store website information on your computer, so web pages and components can load quickly. We use this ability as well to deliver the best possible performance.
We are always fixing, improving, and adding features to ChildCarers. Because of this constant progress, your cache and cookies can become outdated quickly, which may cause issues and unwanted behaviour when your browser tries to use older versions.
Please click the links below depending on what browser you are using:
Click Here for Google Chrome (RECOMMENDED BROWSER - PC & Android Tablets)
Click Here for Mozilla Firefox
Click Here for Safari on a mobile device
Click Here for Safari on a Mac computer or laptop
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